Shipping policy

Processing time Orders are processed within 1–3 business days of payment confirmation. You will receive a confirmation email with tracking information once your order has shipped.

Delivery times We deliver across Europe and the United States. Estimated delivery time is typically 1–2 weeks from dispatch, though this may vary slightly during peak periods or due to customs clearance.

Please note these are estimates and may vary slightly during peak periods or due to customs clearance.

Shipping costs A small shipping fee is applied at checkout. The exact amount is calculated based on your delivery address.

Order tracking All orders include tracking. Once your order ships, you'll receive a tracking link via email so you can follow your package every step of the way.

Customs & duties For EU customers, your order is shipped under standard international terms. Any applicable customs duties or import taxes are the responsibility of the customer. Norwegian customers: VAT may be collected at checkout in accordance with Norwegian tax regulations.

Questions? Contact us at lumideskcustomer@gmail.com — we typically respond within 2 business days.